Privacy Policy

Introduction

Welcome to Walvero (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect information when businesses (“tenants”) and their customers use our loyalty-card platform and digital wallet passes. By using Walvero, you agree to this policy.

Information We Collect

From businesses (tenants): Business name, contact details, and store information. User credentials for administrative access.
From customers: Name, phone number, and wallet-card identifier. Points balance, transaction history, and reward data.

How We Use Information

Create and manage digital loyalty cards
Track rewards, redemptions, and transactions
Communicate important updates or technical notices
Improve our services and prevent misuse.

Data Storage and Security

All information is stored securely in cloud databases located in the European Union or equivalent regions. Data is encrypted in transit (HTTPS) and at rest. Access to data is restricted to authorized personnel only.

Data Retention

We keep information only as long as it’s necessary to provide the service or as required by law. Tenants may request deletion of their data at any time by contacting us.

Cookies and Analytics

Our website may use minimal cookies for session management or analytics. Users can disable cookies in their browser settings.

Your Rights

You may request to access, correct, or delete your personal information by emailing privacy@walvero.com. We will respond within a reasonable timeframe.

Updates to This Policy

We may update this Privacy Policy periodically. Any major changes will be announced on our website.

Contact

For questions about this policy, contact us at: privacy@walvero.com

Walvero is a technology platform that makes customer loyalty simple and accessible. We help shops, cafés, salons, and retail chains create digital loyalty cards that work instantly in Apple Wallet and Google Wallet — with no apps, no plastic, and no extra hardware.